Today, 1st July marks the start of Global Enterprise Agility Month; to adapt and thrive in a market where environments and client needs are ever-changing, it’s important that companies are proactive in reviewing their structures, processes and procedures. Becoming an agile organization will allow for increased speed of execution meaning you’ll be able to be better respond to customer needs.
Osborne Thomas is frequently updating the way we work, to ensure we are delivering high quality service to our Clients whilst ensuring employees are engaged and empowered. We do this by:
- Having flexibility from the Owners and Directors of Osborne Thomas, they are pro-active in the business strategy whilst knowing that adaptations are required to get there.
- All employees are regularly brought up to speed on all areas of the business, meaning they are aware of other roles and can step in if required, this ensures there is no disruption to BAU when there is an absence.
- Within our HR Consultancy arm of the business, we have expertise that can be parachuted in at short notice. Again, this flexibility and broad spectrum of knowledge means we have the capabilities to go that extra mile.
- Processes and procedures are always under review, they are adapted to what works best for the team in delivering exceptional service to our clients.
- Lastly, the employees at Osborne Thomas are incredibly passionate about what they do meaning everyone is eager and responsive when client requirements are maybe outside the norm. We understand the difficulties when recruiting a team, however with Osborne Thomas we have hit the jackpot.
This month, why not take some time in reviewing your current work processes and challenges you face?